January 18, 2012
Location: Huntington Hilton Hotel
598 Broad Hollow Road
Melville, NY 11747
11:30AM
Sponsor:
Business Wire
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In this, the next segment of our year-long exploration of the sometimes overwhelming world of social media, you will learn the answers to these, and other questions from Randi Busse, Founder and President of Workforce Development Group.
This presentation will answer these questions and more:
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What are your customers saying about you?
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Is social media scaring away your customers?
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How can you change the stories your customers are telling?
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What can you learn from the stories they are telling?
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How can you leverage loyal customers to spread the word about your company or brand?
Randi is widely recognized as a Customer Service expert who uses real life situations and humor to deliver her message. Since founding her company, Randi has become a trusted resource for many diverse companies and organizations that have relied on her guidance to help improve their customer service and increase customer retention. Randi is a frequent speaker who delivers consistently compelling keynote speeches, training and consulting advice. Her speaking style reflects her belief that learning is facilitated by involvement, interaction and having fun.