The chapter's new program year is off to an excellent start! If you missed our kick-off event this Wednesday, you missed a really good one. Jon Willard, an expert in using internal communications to shift organizational culture and drive profitable business outcomes, thoroughly engaged the room with examples from his work with JetBlue, Harrah's, and other great brands. If we all didn't need to get back to work, we might still be there with our sleeves rolled up and the Q&A in full swing! For more about Jon's presentation, including his PowerPoint and our photo gallery, go here.